Guest Feedback

It's been a while since I've posted guest feedback comments so here's a few .......

Our stay at the Windermere was quite pleasant minus the EXTREMELY LOUD people above us with heavy footsteps and the POUNDING Treadmill right next door to where my son (who had just had knee surgery) was trying to relax and sleep.  I honestly felt it was like hearing my own heartbeat pounding away.  The walls are not insulated very well at all.  The accommodations were great, the staff was very friendly and the meals were perfect for our breakfasts.  Loved the atmosphere.  The grounds were beautiful.

In all we loved the place and have recommended it to our friends and family.  We understand the heavy footsteps, it was just our situation with our son that was so annoying for him.

Thank you,

Room clean and spacious. Bed comfortable.  Staff helpful both reception and breakfast. Pleasant surroundings.  Dinner with the ninetieth party excellent. If occasion arises would not hesitate to book again

Hi !!!

Oh my goodness ........... it was the most perfect wedding I could ever have imagined !!  You and your staff were AMAZING !!

Sorry I am just getting this now ,  we didn't get back till Sunday and next thing I knew I was back to work on Monday and I blinked and its Wed already !

If you still have the wedding items I would be happy to pick them up today or tomorrow :)

Hi ladies.  I wanted to send you both a HUGE thank you for all of your hard efforts surrounding Lindsay’s wedding on August 3rd.  I am remiss in not writing you until now – I just got back from holidays last night.  We were so thrilled with every aspect of Windermere – please accept my heartfelt kudos to you and the entire team.  Your attention to detail and willingness to accommodate our many requirements was appreciated from every perspective.  We have heard many compliments on the wonderful food and excellent staff.  Thank you both for listening to us at every step of the planning process and allowing us to make this day so special for Lindsay and Jeff.  Considering it was likely the most personally important day I will ever coordinate, you have my personal gratitude.

I have been staying with you over the last 4 years so that I could attend my medical appointments. The rooms are always clean and well stocked. The rooms are a nice size. I appreciate having the breakfast included in the cost, which is very reasonable. I have had several meals in the evening while I was convalescing and found the food to be well prepared and tasty. The hotel is set in a location that makes you feel like you are outside of the city. This last stay we saw several rabbits and deer on site,.

Dear Brenda and staff,
Thank you so much for a wonderful evening.
The setting was beautiful,and the staff were exceptional.
As you probably have heard,we miscalculated the numbers by 2.
The staff dealt with it swiftly,without missing a beat.
I was very grateful!
I will be in touch soon to speak with you.
Sincerely
Johanne and Stuart

Hello. We have stayed with you many times. Recently I rented a room for myself and suite for my daughters family. It was very convenient while we attended a family wedding. The wedding was lovely and we enjoyed having breakfast in the great hall. Check in and out was fast and efficient. I wanted to purchase a gift certificate to give a friend for a night but it was not available. Please consider this in the future. Thanks.

On behalf of Elizabeth, Erica and Chris, I just wanted to send you a special thank you for our wrap up lunch today as well as for all of the assistance you provided to our group while we were in your beautiful facility at the beginning of June.  You and your team were outstanding to work with and as mentioned at lunch today, we felt it was definitely “the best conference ever” from start to finish!

Please also share our appreciation for a smooth-running Conference with Neil, Kristian, Hannah and Gwen as well – it was a pleasure to work with them and they definitely did a fantastic job looking after “issues” as they arose during our event.  Every one of the staff we dealt with was very attentive at trying to help us when it was needed!

Thanks for everything, Brenda, and I will definitely keep in touch.

All my best,

Lori

Dear Mr. Kelloc,

We had a  pleasant experience at Windermere Manor during our recent visit (July 24). We found the staff to be very courteous and helpful.

The dinner at the Cafe was excellent. Your place is ideally located in a beautiful, peaceful and quiet surrounding. We will definitely consider staying there during our future visits to the area.

Regards -

S. K. Bose

Hello Mr. Kellock,

We recently stayed at Windermere Manor for the first time and want to return the next time we plan a stay in the London area.

We lived in London for many years and it is always near and dear in our hearts. Windermere is unique for being a super quiet hideaway in the woods. We loved the view of trees just outside our window and the beauty of nature just outside the door.

We also felt pampered by the high quality of food at Windermere's cafe, especially appreciating the local and organic ingredients and honey made on the premises. The honey stung beer was a winner and a special treat. Windermere's deserves praise for its innovative menu.

In short, can't wait to return to stay at Windermere. The staff were extremely kind. We appreciated the quiet we enjoyed.

the only thing that needs improving is that the room could use carpet steaming to remove the odors. 

thanks for asking for our feedback and thanks for running a unique and beautiful hotel,

Christianne and John Curry